Chrysler sellers react to hack, NHTSA deal, recalls - St. Cloud Times
Fiat Chrysler Automobiles had a rough past month of public relations, and some Central Minnesota dealerships are responding. Maus & Son is committed to customer satisfaction, as is Chrysler,” owner Steve Maus said. The 87-year-old business in Kimball, along with its carmaker, will be contacting customers after details of a recent deal between the manufacturer and federal regulators are finalized, Maus said. July began with a public hearing by the National Highway Traffic Safety Administration to investigate Fiat Chrysler actions regarding 23 recalls stretching from Feb. The carmaker announced a software fix July 22 — the same day a recall on some Fiat Chrysler engine covers emerged. Fiat Chrysler must spend at least $20 million to comply with a consent order, which requires the company to take certain actions. One is to offer to buy back thousands of Dodge Ram trucks, and another forces the firm to offer trade-ins or repairs on more than 1 million Jeeps. With a federal settlement covering old recalls, connected-car hack and multiple new recalls occurring in a few weeks, local dealerships said they have been fielding phone calls. Glen Ertl, service manager at McKay’s Chrysler Jeep Dodge in Waite Park, said if customers have “any concern at all, check it out with us or online. Source: www.sctimes.com
