Why Don't Sales People Listen? - Business 2 Community
The salesperson makes a choice to not listen to you. When it comes to certain transactions and you’re a good salesperson if you don’t think you can meet the prospect’s wants or needs you have to let them know. If their budget for a car is X Amount, don’t try to sell them a car that is X+Y+Z Amount. At least two things will happen when sales people fail to listen: The prospect will become irritated. The salesperson will become irritated because he didn’t make, earn, or close the sale. The Ford Sales Rep Who Didn’t Listen About a year and half ago, my wife and I were in the market to lease a new car. At the time, we were driving a 2011 Ford Fusion and looking to upgrade to either a Ford Escape or Ford Edge-something with a little more room, for my son’s car seat, stroller and more. We went back to the Ford dealer that we leased our 2011 Ford Fusion from, to see if they had a Ford Edge or Ford Escape that fit our budget. When we sat down to talk to the Ford sales rep, we specifically told him that our max monthly payment would have to be under $250. He said, “I can make that happen, no problem. The Ford sales rep went on to show us 4 different. Source: www.business2community.com
