Nissan gets slammed in Consumer Reports - CNNMoney
Just two years ago, only three Nissan products fared so badly in this survey. The problems stem from Nissan's most recent round of redesigns, Consumer Reports' car testers say. Some recent Nissan cars I've driven have seemed sadly cheaper, less refined and less enjoyable than the cars they replaced. Nissan is addressing the criticisms, Nissan spokesman Dan Passe said. "Customer satisfaction is of the utmost importance to Nissan, which is why we encourage consumers to utilize the many third party resources available when researching automotive brands," Passe said in an email. "While we will study Consumer Reports' annual owner-satisfaction survey to look for areas to refine and improve our products, we also take great pride in the many other positive 3rd party assessments of our product lineup. Photos - Consumer Reports Most Reliable Cars. Nissan performed much better in market research firm J. D. Power and Associates' owner satisfaction survey. In all, seven Nissan models ranked among the top three in their respective vehicle categories in J. D. Power's survey. There are big differences between the J. D. Power and Consumer Reports' surveys, though. Source: money.cnn.com
