Jeep Grand Cherokee, Commander 4WD problems unrelated to N23 recall, Chrysler says - AutoWeek

If their low-range 4WD died, they'd probably never know it. But when some Jeep Grand Cherokee and Commander owners -- the people who actually take their Jeeps off the pavement and into who-knows-where -- started seeing 4WD system errors,... Chrysler heard their calls (and so have we), and the automaker has finally issued a statement asserting that last year's recall and its associated software update are not the cause of these 4WD woes. It's not yet clear how this development will help owners of impacted vehicles, but it's notable in that it seems to contradict the theories developed following the recall. Last year, Chrysler issued Safety Recall N23 , covering roughly 469,000 2005-2010 Jeep Grand Cherokees and 2006-2010 Jeep Commanders. These SUVs are equipped with the NVG 245 transfer case, and their transfer-case actuator modules contain a circuit board that may develop cracks. Except -- according to some Jeep owners -- the fix trigged its own set of problems. After receiving the software update, owners saw “4WD system error” messages and reported the loss of low-range 4WD functionality. Source: autoweek.com