Melting Dashboards to Be Replaced After NBC 6 Investigation - NBC 6 South Florida
Drivers said the sticky dashboard reflects light, sometimes making it difficult to see. "It's going to get worse, it has gotten worse since I first noticed it and it keeps melting more and more," said Wallace. Back in 2011, Toyota issued a service bulletin telling dealerships to fix the problem if the car is under the 48-month, 50,000-mile warranty. "If I want it replaced, it’ll cost me $1,200. ” said Wallace. The company just announced the warranty extension, which means it will replace the dashboards in more than 4. 5 million Toyota and Lexus vehicles. "Now they’re saying yes, there’s a problem and yes, we’re going to fix it,” said Bauta. Bauta represents more than 300 drivers with sticky dashboards. The company doesn’t have all of the parts in stock right now to fix the dashboards. "This is not you and me making these dashboards in our backyards, this is Toyota, there’s no reason I should be waiting until May to get a dashboard,” said Wallace. "The devil’s in the details, exactly how is this program going to work, is everybody going to get notified. In response to customer concerns, we are enhancing warranty coverage to provide complete relief for Toyota and Lexus owners whose dashboards and front and interior door panels may have been damaged by high heat and humidity over time. Source: www.nbcmiami.com
