MINI Cooper illegally denied warranty repairs: FTC - ConsumerAffairs
Is it true that if you don't take your car to the dealer for service your warranty will be voided. The automaker has agreed to settle Federal Trade Commission charges that its MINI Division violated the Magnuson-Moss Warranty Act by telling consumers that BMW would void their warranty unless they used MINI parts and MINI dealers to perform... The FTC had alleged that BMW, through its MINI Division, violated a provision in the Warranty Act that prohibits companies from requiring that consumers – in order to maintain their warranties – use specific brands of parts or specified service... “It’s against the law for a dealer to refuse to honor a warranty just because someone else did maintenance or repairs on the car,” said Jessica Rich, Director of the FTC’s Bureau of Consumer Protection. “As a result of this order, BMW will change its practices and give MINI owners information about their rights. No laughing matter Warranty coverage is no laughing matter for MINI Cooper owners. "I have owned a 2008 MINI Copper S since 2009. I have had some fun driving it around but like others I regret buying it. The cost of ownership for this car is very high. Source: www.consumeraffairs.com
