Ford is recalling certain model 2004 and 2005 Ford Freestar and Mercury ... - Clarksville Online

Washington, D. C. – Ford Motor Company is recalling certain model year 2004 and 2005 Ford Freestar and Mercury Monterey Vehicles. The Office of Defects Investigation (ODI) has received 227 owner complaints alleging a sudden and unexpected loss of motive power due to an internal transmission failure in the subject vehicles. Of those complaints, 124 can be attributed to the torque converter output shaft splines stripping causing a sudden loss of power to the drivetrain. Mfr’s Report Date: January 4th, 2012. NHTSA Campaign ID Number: 12V006000 EA09016. NHTSA Action Number: EA09016. Component: Power Train – Automatic Transmission – Torque Converter. Remedy Ford will notify owners, and dealers will replace the torque converter free of charge. The safety recall is expected to begin in the second calendar quarter of 2012. Owners may contact the Ford Motor Company customer relationship center at 1. 866. 436. 7332. Notes Ford’s recall campaign number is 11s25. Owners may also contact the... Source: www.clarksvilleonline.com