Mohammed Al Fayyad To Head GM Middle East Customer Care & Aftersales - GM Authority (blog)

General Motors has announced that Mohammed Al Fayyad has been appointed to the role of Director – Customer Care and Aftersales for the Middle East region. In his new role, Al Fayyad will be responsible for leading all aspects of the Customer Care and Aftersales business, including vehicle servicing, customer service and support, wholesale parts, locally-made batteries, supply chain logistics, and... “Driving customer satisfaction is at the core of what this team does, whether its ensuring customers receive a world class experience from their dealer when they have their vehicle serviced, through to making sure that car parts are delivered... Al Fayyad brings 10 years GM Middle East experience to role, having held leadership positions in sales, aftersales, public relations and training over the last ten years with GM Middle East. Source: gmauthority.com