Edmonton woman wants 'unsafe' Hyundai replaced - CBC.ca
An Edmonton woman believes her 2012 Hyundai Veracruz is unsafe after the same potentially-dangerous oil leak — now the subject of a continent-wide safety recall — had to be repaired four times. Cheryl Samu is questioning the adequacy of the repairs and wonders why she was told repeatedly by her Edmonton dealership that there was no recall. Oil has leaked twice onto the SUV’s alternator causing the vehicle to shut down completely. Samu said nothing in the SUV would work, not even the warning flashers. “It’s unsafe,” Samu said. Samu said she was so angry after the fourth repair in October that she posted a complaint detailing the repair history on Hyundai Canada’s Facebook page. She said the company called the next day to say her SUV had been recalled and telling her to take it back to West Edmonton Hyundai. But after sitting in the service department for two hours, she said staff again told her there was no recall. “And I don’t know, they don’t seem to care. The recall notice states engine oil may leak from the valve cover gasket and drop onto the alternator, causing the charging system to fail. If that happens, the recall says, the result will be an “unexpected failure of motive power while driving, (which) increases the risk of a crash. Source: www.cbc.ca
