Fiat Chrysler Buy-Back, Recall: Here's What You Need to Know - NBCNews.com
Confused owners of Fiat Chrysler vehicles are inundating dealers and factory phone lines with questions about the automaker's buy-back program, part of a settlement with the federal government over mishandled recalls announced over the weekend. Under the complex consent decree, Fiat Chrysler Automobiles (FCA) agreed to pay a record fine and buy back a select group of recent truck models with suspension problems while offering discounts to owners who might want to trade in older Jeeps... First, a bit of background: The consent decree was worked out in the wake of an unprecedented July 2 hearing that the National Highway Traffic Safety Administration (NHTSA) held to look at how FCA handled 23 separate recalls. As part of the settlement, Fiat Chrysler promised to improve its safety practices - and agreed to the appointment of an independent observer to make sure that happens. The most confusing part of the deal involved trade-in incentives and a broad buy-back program, both meant to get defective vehicles off the road. Fiat Chrysler Must Buy Back Thousands of Ram Pickups. The first step for an owner of a Fiat Chrysler vehicle - including Chrysler, Dodge, Fiat, Jeep and Ram brands - is to find the VIN, or Vehicle Identification Number. Source: www.nbcnews.com
